Telephone conversations

It is common that English speakers make phone calls either for business reasons or personal affairs. These are expressions you can use in your conversations on the phone.

• You 've reached .... company/department.
• How can I help you?
• Can I speak to Mr/Mrs.....?
• Could I speak to ...., please?
• Who shall I say is calling?
• Who's calling, please?
• Who's speaking?
• It's Mr/Mrs... here.
• It's Mr/Mrs... speaking.
• Mr/Mrs... speaking.
• Please hold and I'll put you through.
• Just a second. I'll see if s/he is in.
• Hang on for a moment.